Privacy Policy
Our website is owned by Etobicoke Restoration, which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by our, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using our website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
When you visit the our, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via chalmers.hayden@gmail.com.
How Etobicoke Restoration Uses Your Information
Etobicoke Restoration is a referral service. We do not perform plumbing, restoration, sewage cleanup, or related services ourselves. Instead, when you submit a request through our website or speak with us by phone, we connect you with independent third-party businesses that are equipped to handle your specific service need.
To do this, we share the information you provide including your name, phone number, email address, service address, and a description of your service request with one or more of our partner businesses so they can contact you directly and provide you with service.
By submitting a request through our website, by phone, or by any other means, you consent to:
- Etobicoke Restoration sharing your contact information and service request details with one or more third-party service providers selected to respond to your request;
- Being contacted directly by those service providers by phone, email, or text regarding your request;
- Etobicoke Restoration following up with you to confirm whether a service provider contacted you and whether your request was resolved, for quality assurance purposes.
We only share your information for the purpose of fulfilling your service request. We do not sell your information to third parties for unrelated marketing purposes.
If you have questions about how your information is used, or wish to withdraw consent before we share your details with a service provider, please contact us at 647-576-1595.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to chalmers.hayden@gmail.com.